| We value our customer's privacy and have taken great care to ensure the security of your transactions with us. Your credit card information and other personal data will be treated with the highest standards of safety and confidentiality.
Data Protection
In providing your details to Nouveau World Wines, you consent to Nouveau World Wines maintaining, recording, holding and using the information you give. This information is collected at the time of registration and on the ordering. The details requested are used to process your orders. This information will also be used to improve our service to you and to keep you informed about Nouveau World Wines. You are able to opt-out from our mailing list on request at any time please email us to do this. All data is collected lawfully and maintained in accordance with the Data Protection Act 1998
The information we collect about you will include:
Name
Address
Phone numbers
Email address
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold by viewing your account. Instructions will be given to you by your broker or you can contact Nouveau World Wines on+44 (0) 207 887 6153. If you find any inaccuracies we will delete or correct it promptly.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Fraudulent Transactions
To protect our customers against fraudulent transactions and identity theft Nouveau World Wines will perform searches to verify your details. In deciding whether to accept your order request we may use the information you have given to us, already hold about you, or for which we receive from any enquiry. This assists us to protect you and us from fraudulent transactions.
We may contact you, to inform you of changes in our service, and any promotional offers we may have. You can remove yourself from our database at anytime.
To cancel your account details please email : info(a)nouveauworldwines.com
Credit Card Security
The card security code is a unique three or four-digit number printed on your debit/credit card. This number is not embossed on the card and hence not printed on receipts - making it difficult for anyone other than the genuine cardholder, to know it.
Some card issuers refer to this number as the "Card Security Code" others as the "personal security code" and others as "Card Verification Value".
Some cards, many UK-issued cards for example, have a three-digit number printed at the top of the signature strip on the reverse of the card.
If you have any queries about this security and privacy statement or any of your dealings with Nouveau World Wines , please contact us at: info(a)nouveauworldwines.com
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